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corrupted address book in thunderbird

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  • 2 have this problem
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  • Last reply by Zoroso

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When calling the TB address book the personal address book displays but the block that is generally to the left and displays a choice of books (Personal, Contacts, etc.) is absent. However, when Write is called the choice screen displays and the various books are present. I have tried removing and reinstalling TB, purging TB and reinstalling, and disabling add-ons, etc. None of these maneuvers helps. However, going to safe mode 'fixes' the problem but then disabling everything and restarting does not restore the screen. Suggestions appreciated! Ubuntu and Thunderbird current versions.

When calling the TB address book the personal address book displays but the block that is generally to the left and displays a choice of books (Personal, Contacts, etc.) is absent. However, when Write is called the choice screen displays and the various books are present. I have tried removing and reinstalling TB, purging TB and reinstalling, and disabling add-ons, etc. None of these maneuvers helps. However, going to safe mode 'fixes' the problem but then disabling everything and restarting does not restore the screen. Suggestions appreciated! Ubuntu and Thunderbird current versions.

Chosen solution

In Address Book, enable Directory Pane under View/Layout. Press Alt or F10 if the Menu Bar is hidden.

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Chosen Solution

In Address Book, enable Directory Pane under View/Layout. Press Alt or F10 if the Menu Bar is hidden.

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Solved. Thank you.