Can't get rid of Pop Up Blocker

Every time I open a PDF I get this pop up blocker that covers the right side of the screen showing me how I can get "highlighting for PDF" with an animated felt tip slidi… (read more)

Every time I open a PDF I get this pop up blocker that covers the right side of the screen showing me how I can get "highlighting for PDF" with an animated felt tip sliding back and forth across the screen. I have Malwarebytes and other blockers but this appears to be something else. Please help.

Asked by Al 58 minutes ago

Last reply by markwarner22 53 minutes ago

Error: a network protocol violation that cannot be repaired

Hi everyone. This could be related to the corrupted file I had that was solved here: https://support.mozilla.org/en-US/questions/1492585 I mean something else could hav… (read more)

Hi everyone.

This could be related to the corrupted file I had that was solved here: https://support.mozilla.org/en-US/questions/1492585

I mean something else could have been corrupted. I've been getting the following error on a website:

> "The site at [url] has experienced a network protocol violation that cannot be repaired. > > "The page you are trying to view cannot be shown because an error in the data transmission was detected."

I thought it was a website issue. But it worked fine in Edge.

I tried the Ctrl+F5 but nothing changed (also tested the website in private browsing in both FF and Edge; still works fine in Edge).

Thanks!

Edit: I launched the factory settings profile from about:profiles (last used years ago when I moved my main profile from an older PC) as a test and the issue persists.

Asked by Joey 21 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Your browser is no longer supported

when open instagram or facebook i get this Your browser is no longer supported i try to download firefox i get this You have OS X 10.10.5. The application requires O… (read more)

when open instagram or facebook i get this Your browser is no longer supported

i try to download firefox i get this You have OS X 10.10.5. The application requires OS X 10.12 or later.  

my lap top macbook 2014 any help thx

Asked by Mr O 23 hours ago

Last reply by James 19 hours ago

Is it possible to have both Firefox & Google on my desktop PC

I have both Firefox & Google on my desktop PC, Google is the default search engine yet it always dominates. How do I prevent this? I don't wish to remove Google. … (read more)

I have both Firefox & Google on my desktop PC, Google is the default search engine yet it always dominates. How do I prevent this? I don't wish to remove Google.

Asked by aec-1 20 hours ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

How to Detect When the Print Dialog is Closed

I would like to find a way to detect when the print dialog is closed in Firefox (whether the user clicks "Print" or "Cancel"). My goal is to automatically close the opene… (read more)

I would like to find a way to detect when the print dialog is closed in Firefox (whether the user clicks "Print" or "Cancel"). My goal is to automatically close the opened tab once the print dialog is dismissed.

Currently, I trigger the print dialog like this: var wdw = window.open(fileUrl, '_blank'); if (!wdw) {

   onError();
   return;

} setTimeout(function () {

   try {
       wdw.print();
   } catch (e) {
       onError();
   }

}, 100); However, I haven't found a reliable way to detect when the print dialog is closed so that I can close the tab accordingly.

In Chrome, I was able to achieve this by monitoring focus events and checking document.activeElement. This allowed me to determine when the print dialog was closed and automatically close the tab afterward. However, this approach does not seem to work in Firefox.

Is there a way to track when the print dialog is dismissed in Firefox?

Asked by yuliiashurekop 1 day ago

Last reply by markwarner22 21 hours ago

google, and only google, has started appearing with a scroll bar in the middle and bottom of screen when in use

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard … (read more)

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard and had a menu pop up on the left side and after i closed it noticed my google results had a scroll bar now. The results page only presents itself on the left half of the screen and a scroll bar has appeared on both the right side, cutting off text, and bottom of the page. These scroll bars only move a tiny bit and are quite unnecessary, but makes scrolling a pain as I have to be sure I am outside the new scroll bar area as they take precedent from the main scroll bar. I have googled Firefox's keyboard shortcuts and haven't found the one i need to fix this. Before I'm asked, no I do not have crazy zoom on and no zooming in does not fix this problem.

Asked by Gnarkilly 2 months ago

Last reply by JLEES 1 day ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 2 days ago

Last reply by TyDraniu 2 days ago

How in Android to Block/Disable "Stripping"?

I've read that the incidence of a web page removing basic browser elements like the address box and ellipsis menu from the UI is called 'stripping.' I'm not sure if that… (read more)

I've read that the incidence of a web page removing basic browser elements like the address box and ellipsis menu from the UI is called 'stripping.' I'm not sure if that term is accurate, but the phenomenon I just described is occurring more often on my Firefox Android browser. The obvious navigational disadvantages of that arrangement are joined by an inability to save page-specific shortcuts to my phone's screen. The query 'stripping' in this Help Community's search box provided no useful results, so I'm asking here if there's anything I can do in my settings (or by any other means) to block websites from forcing that behavior upon my Android browser?

Asked by Daniel DiMuzio 3 days ago

Last reply by Christiaan 3 days ago

Web Developer tools do not show toolbar

I'm using linux mint up to date 68.0.52, Firefox version 134.0.2 (64 bits) often when I open a local file, having the Panel process browse consola open, I get the the err… (read more)

I'm using linux mint up to date 68.0.52, Firefox version 134.0.2 (64 bits) often when I open a local file, having the Panel process browse consola open, I get the the error: TypeError: this.toolbarButtons is undefined toolbox.js:4265:5 So I'm unable to see the web developer toolbar and just see a blank section on the lower part of my screen. I think it's a bug, or Am I doing something wrong? Best regards: Alejandro.

Asked by a_fabre 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Private Browsing deleted download files when I closed the window??

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloa… (read more)

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloads folder on my C drive, and when I went back after closing the private browsing window they were gone. Under "recent files" in my file browser it showed a couple of the most recent downloads and when I tried to click to open them it said they had been moved or deleted. Entering the first couple words of the file titles in the search bar in my file browser yields absolutely nothing.

This was over 30 files or so. It will be really irritating to try to find and download all of them again. Does anyone know of any way for me to get them back???

Asked by 13m47 3 weeks ago

Last reply by Sondra Kinsey 1 week ago

How to use Extensions in Firefox for iOS?

Hi. How do I use the extensions I have in Firefox web on iOS? Specifically I have the extension of Deepl on my Firefox for desktop. How can I use it or any other way of … (read more)

Hi.

How do I use the extensions I have in Firefox web on iOS? Specifically I have the extension of Deepl on my Firefox for desktop. How can I use it or any other way of translating a full page? Thanks

Asked by Rui Freitas 1 week ago

Last reply by James 1 week ago

403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 2 months ago

Last reply by richamerq 1 week ago

DuckDuckGo problem

iOS Firefox, using DuckDuckGo as search engine. When Firefox refreshes after a pause in browsing, instead of going to DuckDuckGo, it goes to "www6.duckduck.com/lander…" … (read more)

iOS Firefox, using DuckDuckGo as search engine. When Firefox refreshes after a pause in browsing, instead of going to DuckDuckGo, it goes to "www6.duckduck.com/lander…" which advertises online games etc. Why does this happen?

Asked by phazir50 3 weeks ago

Last reply by Lynn Loves Customers 1 week ago

Why am i getting the following msg. GAH. Your Tab Just Crashed.

Why am i getting the following msg. GAH. Your Tab Just Crashed. This just started yesterday. Not sure why Win 10 My Email is [edited from public] dancnsailr@ya… (read more)

Why am i getting the following msg. GAH. Your Tab Just Crashed.

This just started yesterday. Not sure why

Win 10

My Email is [edited from public] dancnsailr@yahoo.com

Asked by dancnsailr 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

I am having problems with my iPhone Firefox browser

On Firefox browser: 1. The shield next to the URL connection is not secure 2. Googletagmanager has taken over Firefox browser app and Safari app. 3.googletagmanager blo… (read more)

On Firefox browser: 1. The shield next to the URL connection is not secure 2. Googletagmanager has taken over Firefox browser app and Safari app. 3.googletagmanager blocked me from my login on Mozilla account. I had to delete Firefox browser several times but the problem is still there. I want to reinstall Firefox browser app online but it takes me to the Apple store

Asked by Yolanda 2 weeks ago

Last reply by Lynn Loves Customers 2 weeks ago