Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Need to install a version of firefox that is compatible with kaspersky pure 3.0

  • 2 antwoorden
  • 11 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van iamjayakumars

more options

It is more important for me to have Kaspersky Pure 3.0 including Safe Money than Firefox 29, which updated automatically today for some reason from my previous version which worked and was compatible with Kaspersky Pure 3.0.

Do I just dump Firefox or can you fix the problem?

Regards, Leslie

It is more important for me to have Kaspersky Pure 3.0 including Safe Money than Firefox 29, which updated automatically today for some reason from my previous version which worked and was compatible with Kaspersky Pure 3.0. Do I just dump Firefox or can you fix the problem? Regards, Leslie

Alle antwoorden (2)

more options

Hi,

Kaspersky needs to release an update for Firefox 29 in order for it to work. Have you tried contacting Kaspersky?

EDIT: Reading this (http://support.kaspersky.com/us/9636#block0), have you tried updating Kaspersky Pure?

Bewerkt door Moses op

more options

Web-browsers supported by Kaspersky PURE 3.0 is "Mozilla Firefox 12.х - 23.x."

So two options

  • wait for update
  • Downgrade to 23 (not recommended)