I recently booked a flight and asked for an email to give me the record locator number and confirm the cost. I had given them my email address. A week later it had not shown in my inbox, so I called their help number with the request that they send it again. Still no email from them, so I called again. They confirmed that an email had been sent both times and re-confirmed my address. They agreed to try again. Now several days later and still no email. Is there a spam box that they might be going into. If so, how do I access it? I see nothing about it in the subject line or the menu. Thanks!