Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How to stop Firefox from creating a new profile every time I open it

  • 4 antwoorden
  • 4 hebben dit probleem
  • 145 weergaven
  • Laatste antwoord van canetoad

canetoad
canetoad
more options

I'm on a Mac on Mountain Lion running Firefox 30.0. Everytime I open the browser, it acts as if it's opening for the first time and saves nothing from previous uses - bookmarks, preferences, etc. In troubleshooting, I've noticed that it creates an entirely new profile, so that my Profiles folder ends up with dozens of new profiles.

I've searched pretty exhaustively and tried other suggestions, including Resetting Firefox, doing a clean install, etc., but nothing works. Prefs.js is not locked. I suspect there's a Mac permissions issue or similar going on. I'm not running any antivirus software. I don't have this issue with other software.

Any ideas of how to address this on a Mac?

thanks.

I'm on a Mac on Mountain Lion running Firefox 30.0. Everytime I open the browser, it acts as if it's opening for the first time and saves nothing from previous uses - bookmarks, preferences, etc. In troubleshooting, I've noticed that it creates an entirely new profile, so that my Profiles folder ends up with dozens of new profiles. I've searched pretty exhaustively and tried other suggestions, including Resetting Firefox, doing a clean install, etc., but nothing works. Prefs.js is not locked. I suspect there's a Mac permissions issue or similar going on. I'm not running any antivirus software. I don't have this issue with other software. Any ideas of how to address this on a Mac? thanks.

Gekozen oplossing

That only happens if Firefox isn't able to create or update the profiles.ini file for some reason.

You can try to repair the disk permissions:

Dit antwoord in context lezen 👍 0

Alle antwoorden (4)

user633449
user633449
more options

Have you tried verifying your Mac's permissions?

canetoad
canetoad Vraageigenaar
more options

Yes, and no dice, I'm afraid.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekozen oplossing

That only happens if Firefox isn't able to create or update the profiles.ini file for some reason.

You can try to repair the disk permissions:

canetoad
canetoad Vraageigenaar
more options

Thanks. I deleted the Profiles folder and Profile.ini folder, and also changed permissions for both so that Everyone is able to read/write, not just my own user profile on the Mac. So far, that seems to be working. Fingers crossed.