Why do deleted messages return to my inbox later? How can I fix this problem?
Hours or sometimes days after I delete messages, they are returned to my inbox. Usually it's only one or two, so I simply delete them a second time. But this morning almost 30 returned.
Hours or sometimes days after I delete messages, they are returned to my inbox. Usually it's only one or two, so I simply delete them a second time. But this morning almost 30 returned.
Alle antwoorden (1)
When deleted messages reappear it is likiely that the Inbox is corrupted. If you don't compact your folders regularly, performance can slow to a crawl, you can't store new messages anymore, start losing parts of messages or have deleted messages resurrected.
This is what I suggest.
- Move all good emails out of the Inbox into suitable folders for organising.
- Delete any emails you do not want.
- When Inbox is empty, right click on the Inbox folder and select 'Compact'.
This will remove all traces of 'marked as deleted' emails.
- Then right click on the Deleted folder and select 'Empty Deleted'
- Then right click on the Deleted folder and select 'Compact'
Info on Keeping Thunderbird healthy:
Info on compacting. what it does and why it is important: