Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox can't connect to internet but other browsers can?

  • 1 antwoord
  • 7 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

Alle antwoorden (1)

more options

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

You can try to contact Norton for support.