Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

when I empty the junk folder, why don't all files go to trash?

more options

Not all the files that are in the junk folder get sent to the trash folder or are deleted when I "empty" the junk folder. Why?

Mike

Not all the files that are in the junk folder get sent to the trash folder or are deleted when I "empty" the junk folder. Why? Mike

Alle antwoorden (1)

more options

The behavior for Junk folder messages when it's emptied is specified in Tools > Options > Security > Junk, this is a global setting.

More detailed settings are available under your Account Settings > Junk Settings, including where/when to move such messages.

Make sure those match the behavior you want.