We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox starts fast in safe mode, but slow in normal mode with all extensions and add-ons turned off.

  • 3 antwoorden
  • 5 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van ideato

more options

It's only the first screen/tab I open after firefox is completely shut off... it shows the borders of the screen for 5 seconds, before showing the content (empty page) and then I can start and everything after that is fine.

In safe mode it opens without delay, so my question is, what in the normal start-up could be causing this delay, I have reinstalled firefox, disabled all extensions and plugins.

It's only the first screen/tab I open after firefox is completely shut off... it shows the borders of the screen for 5 seconds, before showing the content (empty page) and then I can start and everything after that is fine. In safe mode it opens without delay, so my question is, what in the normal start-up could be causing this delay, I have reinstalled firefox, disabled all extensions and plugins.

Gekozen oplossing

Hello ellina, try disabling graphics hardware acceleration and check it again.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

In safe mode, also, hardware acceleration is disable, see : http://kb.mozillazine.org/Safe_mode

Thank you.

Dit antwoord in context lezen 👍 2

Alle antwoorden (3)

more options

Gekozen oplossing

Hello ellina, try disabling graphics hardware acceleration and check it again.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

In safe mode, also, hardware acceleration is disable, see : http://kb.mozillazine.org/Safe_mode

Thank you.

more options

YES! thank you, totaly didn't see the "Hardware acceleration is disabled".

That did the trick, thanks again for your time.

more options

You are welcome