Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

the sound is not available

  • 5 antwoorden
  • 5 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van FredMcD

more options

I was using Oxford online dictionary ( http://www.oxfordlearnersdictionaries.com/us/definition/english/happy ). When I clicked the prunuciation button, a message popped up saying "Apologies, the sound is not available."

Here is a screenshot. https://i.imgur.com/UGSlqkm.png

I have tested this on another broswer (chromium) and did not have this problem.

How do I get it to play?

I was using Oxford online dictionary ( http://www.oxfordlearnersdictionaries.com/us/definition/english/happy ). When I clicked the prunuciation button, a message popped up saying "Apologies, the sound is not available." Here is a screenshot. https://i.imgur.com/UGSlqkm.png I have tested this on another broswer (chromium) and did not have this problem. How do I get it to play?

Gekozen oplossing

I accidentally solved my own problem. What I need is an MP3 codec. step 1 - download an mp3 file, for example http://www.oxfordlearnersdictionaries.com/us/media/english/us_pron/h/hap/happy/happy__us_1.mp3

step 2 - play the mp3 file. It is likely that the media player will tell you to install an mp3 codec.

step 3 - install the mp3 codec

step 4 - restart Firefox

Dit antwoord in context lezen 👍 0

Alle antwoorden (5)

more options

I went to the web site and had no problem.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences in the address bar and press enter.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

I followed your instructions but the problem remains.

more options

Doesn't work for me either on Linux with Firefox 32. It works in Firefox 31

The Web Console (Firefox/Tools > Web Developer) shows this error.

Invalid URI. Load of media resource failed. happy

The MP3 seem to be crashing Firefox as I can't close and restart Firefox and need to kill the process.

more options

Gekozen oplossing

I accidentally solved my own problem. What I need is an MP3 codec. step 1 - download an mp3 file, for example http://www.oxfordlearnersdictionaries.com/us/media/english/us_pron/h/hap/happy/happy__us_1.mp3

step 2 - play the mp3 file. It is likely that the media player will tell you to install an mp3 codec.

step 3 - install the mp3 codec

step 4 - restart Firefox

Bewerkt door op600 op

more options

That was good work!