Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

After Installation Thunderbird cannot create any e-mailaccount in Windows 8.1

  • 1 antwoord
  • 2 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van Rudi_and_naomi

more options

Dear friends, I have installed Thunderbird on my recently installed Win 8.1 system. TB installes, opens, but then I cannot create anything else but a Newsgroupaccount. The wizard for creating a new, or importing existing e-mailaccounts does not appear at all. The column for Accounts, the list with the Messages shows up, but remains completely blanc not showing anything at all but a Grey field. I've tried copying my Profile folder from my 'old' Linux machine, and the addressbook has been copied allright. But I cannot write any message, as no single e-mailaccount has been created, cannot be created, no matter how i approach this menu. I have de-installed and removed everything, also in registry, and installed again. No changes. Same problem. is it possible that my Win 8.1 sytem might be the culprit?

Sincerely, Rudi

Dear friends, I have installed Thunderbird on my recently installed Win 8.1 system. TB installes, opens, but then I cannot create anything else but a Newsgroupaccount. The wizard for creating a new, or importing existing e-mailaccounts does not appear at all. The column for Accounts, the list with the Messages shows up, but remains completely blanc not showing anything at all but a Grey field. I've tried copying my Profile folder from my 'old' Linux machine, and the addressbook has been copied allright. But I cannot write any message, as no single e-mailaccount has been created, cannot be created, no matter how i approach this menu. I have de-installed and removed everything, also in registry, and installed again. No changes. Same problem. is it possible that my Win 8.1 sytem might be the culprit? Sincerely, Rudi

Bewerkt door Rudi_and_naomi op

Alle antwoorden (1)

more options

Perhaps I should add a screendump of what my Thunderbird 31.2.0 look like. . .