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I can't remove sweetpage, because it is exist in my account. Please fix it.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van the-edmeister

AriaSonata
AriaSonata
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My homepage has been kidnaped by sweetpage. I deleted all of it, but it was useless. Because it is exists in my account, it will Synchronous all of my bookmarks. I can't remove sweetpage from my computer and account. Please delete all of my account datas about sweetpage.

My homepage has been kidnaped by sweetpage. I deleted all of it, but it was useless. Because it is exists in my account, it will Synchronous all of my bookmarks. I can't remove sweetpage from my computer and account. Please delete all of my account datas about sweetpage.

Alle antwoorden (2)

philipp
philipp
  • Moderator
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hello, if you have adware present on your computer, please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

the-edmeister
the-edmeister
  • Moderator
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See this - http://malwaretips.com/blogs/sweet-page-com-removal/