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mail not coming through

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  • Laatste antwoord van user01229325

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netflix tried 3 times to send me mail so I could change my password but I could not get the email. I gave them my yahoo email address and the mail came right through . Any idea why I could not receive email they told me to check my junk mail box but I cant find one? Thanks for any help

netflix tried 3 times to send me mail so I could change my password but I could not get the email. I gave them my yahoo email address and the mail came right through . Any idea why I could not receive email they told me to check my junk mail box but I cant find one? Thanks for any help

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By default any mail that Thunderbird thinks is junk gets a junk icon placed beside it and it goes into your Inbox. You can set up a Junk folder but since you seem to know nothing about Junk I doubt that you have setup junk controls and modified the default The more likely possibility is your providers spam filter is catching the messages and they are going into the Spam folder on your providers server. You need to log into your account at your providers web mail page and check the spam folder there.