Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My Garmin plugin for Mac no longer sees my connected device

  • 2 antwoorden
  • 2 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van Frank1234

more options

I updated Firefox to 34.0.5, Every time i now log into Garmin for updates it downloads a Communicator Plugin but then it no longer recognizes my Garmin device (after restart) - says it cant detect the device even though it is plugged in (to my laptop, running OS Mav.

I updated Firefox to 34.0.5, Every time i now log into Garmin for updates it downloads a Communicator Plugin but then it no longer recognizes my Garmin device (after restart) - says it cant detect the device even though it is plugged in (to my laptop, running OS Mav.

Alle antwoorden (2)

more options

Hello Frank1234, it seems (in your system details) that you have 2 versions of plugin installed, any luck if you disable the older "Garmin Communicator Plug-in Version 4.1.0.0", keep only the latest "Garmin Communicator Plug-in Version 4.2.0.0" ?

thank you

more options

There were both versions present so i disabled 4.1.0.0; did note that 4.2.0.0 is a Beta. Always Activate switched on for this one checked but sadly it says No device connected & then tries to locate it, unsuccessfully....

ideato said

Hello Frank1234, it seems (in your system details) that you have 2 versions of plugin installed, any luck if you disable the older "Garmin Communicator Plug-in Version 4.1.0.0", keep only the latest "Garmin Communicator Plug-in Version 4.2.0.0" ? thank you