Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

everytime i want to open yahoo email i have to enter text code on this computer only

  • 1 antwoord
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van cor-el

more options

yahoo requests a text code to open my email every time i try to log in on this computer. (it only happens on Mozilla) I don't have a problem with Explorer. (it's a security thing from Yahoo to protect me from someone else getting in from someplace else.)

yahoo requests a text code to open my email every time i try to log in on this computer. (it only happens on Mozilla) I don't have a problem with Explorer. (it's a security thing from Yahoo to protect me from someone else getting in from someplace else.)

Gekozen oplossing

This issue can be caused by corrupted cookies or cookies that are blocked.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

This can also be stored in local (DOM) storage or in a Flash cookie.

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Dit antwoord in context lezen 👍 1

Alle antwoorden (1)

more options

Gekozen oplossing

This issue can be caused by corrupted cookies or cookies that are blocked.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

This can also be stored in local (DOM) storage or in a Flash cookie.

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window