Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can not access my account under my original ID name

  • 2 antwoorden
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van emptybeeff

theinsider
theinsider
more options

I can not access my account under my original ID name: Password reset does not work. I have cookies open, checked CAPS - all ok but it does not recognize any password I use, even though I have reset it several time: number and mix of upper and lower case letter. I ahd to open account with my second email address to send this message. Will now exit and see if I can reenter with the new ID/password

I can not access my account under my original ID name: Password reset does not work. I have cookies open, checked CAPS - all ok but it does not recognize any password I use, even though I have reset it several time: number and mix of upper and lower case letter. I ahd to open account with my second email address to send this message. Will now exit and see if I can reenter with the new ID/password

Alle antwoorden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What account do you mean?

Is this about Sync and the Firefox account or otherwise?

emptybeeff
emptybeeff
more options

Just my Firefox account, like being able to connect to the Community.