Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

ads on all websites

  • 3 antwoorden
  • 5 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Hojoman

more options

Hello everyone, I am getting ads on all the websites i open. And this page is always my homepage no matter what I do to change it. I tried to disable all the add ons and the extensions. Plus, this happened without me adding an extension or an add on.

in the image you can see what I'm talking about.

Hello everyone, I am getting ads on all the websites i open. And this page is always my homepage no matter what I do to change it. I tried to disable all the add ons and the extensions. Plus, this happened without me adding an extension or an add on. in the image you can see what I'm talking about.
Gekoppelde schermafbeeldingen

Gekozen oplossing

Hello zaytoun, sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

thank you

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

Gekozen oplossing

Hello zaytoun, sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

thank you

more options

Thanks a lot. It turned out that it is malware issue. I installed one of the programs you suggested. After running a scan, the ads disappeared.

Thanks again.

more options

Zaytroun, which program worked for you?