Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't open Microsoft Word document through SharePoint

  • 2 antwoorden
  • 1 heeft dit probleem
  • 28 weergaven
  • Laatste antwoord van snarkinator

snarkinator
snarkinator
more options

Since upgrading to Firefox 35, I am no longer able to open Microsoft Word files through SharePoint. When I select "Edit in Microsoft Word," I get the error message "No connectivity with the server. [FILENAME] can't be opened because the server couldn't be contacted."

Note that this is specific to my Mac. I can open Word files on SharePoint when I use my VMWare Windows simulator.

Any suggestions for a fix?

Since upgrading to Firefox 35, I am no longer able to open Microsoft Word files through SharePoint. When I select "Edit in Microsoft Word," I get the error message "No connectivity with the server. [FILENAME] can't be opened because the server couldn't be contacted." Note that this is specific to my Mac. I can open Word files on SharePoint when I use my VMWare Windows simulator. Any suggestions for a fix?

Alle antwoorden (2)

FredMcD
FredMcD
more options

see if any of these can help.

http://kb.mozillazine.org/Unable_to_save_or_download_files

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

snarkinator
snarkinator Vraageigenaar
more options

No dice. This is an issue specifically with my Mac connecting to our SharePoint server.

I'm hoping to fix it with a change in Firefox's about:config settings. An earlier issue I had with my Mac connecting to our SharePoint system overall was corrected by altering the network.negotiate-auth.allow-insecure-ntlm-v1 line, but this problem seems to be something new!