Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why my Firefox keeps lagging and freezing when scrolling on Facebook?

  • 5 antwoorden
  • 15 hebben dit probleem
  • 54 weergaven
  • Laatste antwoord van FredMcD

more options

When scrolling through Facebook it keeps lagging and freezing for a few seconds, and when it happens it says "Connecting..." on the tab title. It keeps happening while I'm scrolling in the Facebook page, and if I leave the tab with Facebook working all Firefox looks a little laggy.

I've tried some possible solutions here in the support but it keeps happening.

It doesn't happen with others browser, such as Chrome.

When scrolling through Facebook it keeps lagging and freezing for a few seconds, and when it happens it says "Connecting..." on the tab title. It keeps happening while I'm scrolling in the Facebook page, and if I leave the tab with Facebook working all Firefox looks a little laggy. I've tried some possible solutions here in the support but it keeps happening. It doesn't happen with others browser, such as Chrome.

Gekozen oplossing

Ok, so I think I've got the answer for this problem. The problem's root seems to be a feature in the LastPass add-on, the “Click Icons in Fields” (https://forums.lastpass.com/viewtopic.php?f=6&t=131955). Once I disabled this feature, Facebook looked more smooth.

Hope it might help someone.

Dit antwoord in context lezen 👍 2

Alle antwoorden (5)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Hello,

Thank you for your reply.

I've done what you've said, but the problem is still here. When with the firefox in safe mode withou add-ons, Facebook works smoothly, but in normal mode it's still laggy.

The only add-ons I have enabled are LastPass, Adblock Plus, Last tab close button, Session manager and SQLIte Manager. The rest is disable.

Any more hints?

more options

Disable one add-on. Restart Firefox. Is the problem gone? If not, repeat the above. Continue

more options

Gekozen oplossing

Ok, so I think I've got the answer for this problem. The problem's root seems to be a feature in the LastPass add-on, the “Click Icons in Fields” (https://forums.lastpass.com/viewtopic.php?f=6&t=131955). Once I disabled this feature, Facebook looked more smooth.

Hope it might help someone.

more options

That was very good work. Well Done.

Contact LastPass support site and talk to them about this.