Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Working very slow on internet. Yet without internet shows normal speed.

  • 1 antwoord
  • 1 heeft dit probleem
  • 18 weergaven
  • Laatste antwoord van FredMcD

more options

I am using Window 7. I have very serious problem with speed in firefox when connected with internet. It works very slow. When I tested without internet it was working normal. I have tried various anti-virus tools and adware removal softwares. I also contacted with internet service provider. But when I test internet speed it shows around 2 MB or enough desired speed.

I also replaced my hard drive in the doubt of any damage. I am using dell-3500 laptop with intel i3 core processor (32 bit OS) Surprisingly when I uninstall and re-install firefox browser it shows always previously installed adons and setting looking like using old settings. Sometime but not always it also shows the popup like : "some type of script is running . do you want to debug or stop". Now going to be very frustrated not able to detect exact issue of slowing down of browser. Sometime so slow that if I scroll down with mouse it jerk and take few seconds to shift only one inch downward and when I open new tab it takes 20-30 sec to open new web page. I am looking for any help.

I am using Window 7. I have very serious problem with speed in firefox when connected with internet. It works very slow. When I tested without internet it was working normal. I have tried various anti-virus tools and adware removal softwares. I also contacted with internet service provider. But when I test internet speed it shows around 2 MB or enough desired speed. I also replaced my hard drive in the doubt of any damage. I am using dell-3500 laptop with intel i3 core processor (32 bit OS) Surprisingly when I uninstall and re-install firefox browser it shows always previously installed adons and setting looking like using old settings. Sometime but not always it also shows the popup like : "some type of script is running . do you want to debug or stop". Now going to be very frustrated not able to detect exact issue of slowing down of browser. Sometime so slow that if I scroll down with mouse it jerk and take few seconds to shift only one inch downward and when I open new tab it takes 20-30 sec to open new web page. I am looking for any help.

Alle antwoorden (1)

more options

Is this with all pages?


Security Issue: Update your Flash Player v16.0.0.296
https://www.adobe.com/products/flashplayer/distribution3.html


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?