Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

firefox has stopped working...appcrash

  • 1 antwoord
  • 4 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van cor-el

aussie01
aussie01
more options

Problem Event Name: APPCRASH 

 Application Name:	firefox.exe
 Application Version:	36.0.0.5531
 Application Timestamp:	54eaf3b3
 Fault Module Name:	KERNELBASE.dll
 Fault Module Version:	6.1.7601.18409
 Fault Module Timestamp:	53159a86
 Exception Code:	c06d007e
 Exception Offset:	0000c42d
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	2057
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 36.0.0.5531 Application Timestamp: 54eaf3b3 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.18409 Fault Module Timestamp: 53159a86 Exception Code: c06d007e Exception Offset: 0000c42d OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: