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Firefox crashes

  • 2 antwoorden
  • 2 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van FredMcD

tigerlily1801
tigerlily1801
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its been happening for a few days now that when i have a couple or multiple tabs open, firefox goes completely black. I thought that if i gave it time it would work correctly again but i gave it like half a day (that the page was left open) and there was no improvement. from last night to right now i have had to close all my tabs about 4-5 times. 2 consecutive times in the past 10 mins. im just browsing through the pages, nothing else.

its been happening for a few days now that when i have a couple or multiple tabs open, firefox goes completely black. I thought that if i gave it time it would work correctly again but i gave it like half a day (that the page was left open) and there was no improvement. from last night to right now i have had to close all my tabs about 4-5 times. 2 consecutive times in the past 10 mins. im just browsing through the pages, nothing else.

Alle antwoorden (2)

finitarry
finitarry
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https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

FredMcD
FredMcD
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Has your Firefox created crash reports?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?