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On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

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Is there a phone number for Mozilla to talk with a physical person?

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  • Laatste antwoord van James

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I continue to get these Chinese looking characters across the address bar.

I continue to get these Chinese looking characters across the address bar.

Alle antwoorden (3)

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No, Mozilla doesn't offer support via phone.

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People has been reporting that McAfee site advisor is the cause for this. Try uninstall it.

BTW, these are Japanese, not Chinese.

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Mozilla does not have the resources to have a large enough staffed call centre for phone, email or chat support of Firefox and the other products and projects.

Bewerkt door James op