Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I signed in to sync but my bookmarks did switch over

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van guigs

more options

i wiped my laptop back to factory settings then i tried to sync but my bookmarks from firefox did not switch over.so i hope someone can resolve this matter for me.

i wiped my laptop back to factory settings then i tried to sync but my bookmarks from firefox did not switch over.so i hope someone can resolve this matter for me.

Gekozen oplossing

HI Maryam Hasan, Firefox Sync is not meant to be a back up, I apologize if the bookmarks are not syncing, do you have a back up of them from before the wipe?

Also check:

  1. Look in Unsorted Bookmarks. Is anything else from your old profile syncing? (e.g., history)
  2. Were you ever syncing your bookmarks. See if the checkbox is checked in Preferences.

I am sorry for the inconvenience.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

more options

Gekozen oplossing

HI Maryam Hasan, Firefox Sync is not meant to be a back up, I apologize if the bookmarks are not syncing, do you have a back up of them from before the wipe?

Also check:

  1. Look in Unsorted Bookmarks. Is anything else from your old profile syncing? (e.g., history)
  2. Were you ever syncing your bookmarks. See if the checkbox is checked in Preferences.

I am sorry for the inconvenience.