We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I keep getting a not responding msg

  • 1 antwoord
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van Matt

more options

When I try to delete messages I receive a not responding message - it takes me forever to delete messages. Can I reinstall Thunderbird without loosing my inbox, send folders, etc.?

When I try to delete messages I receive a not responding message - it takes me forever to delete messages. Can I reinstall Thunderbird without loosing my inbox, send folders, etc.?

Alle antwoorden (1)

more options

Most probably an anti virus issue. Try restarting the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.