We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why is FF trying to access "activate.adobe.com"?

  • 1 antwoord
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van guigs

Willow11
Willow11
more options

FF with DRM tries to access "activate.adobe.com. FF without DRM tries to access "Amazonaws.com". Blocking these IPs causes more attempts with IP address buried within sub-domains. Each block of a sub-domain results in change in sub-domain ip addresses. In both cases all addons are disabled. Everything typed into FF is sent to Adobe or Amazon IPs. This is also independent of search engine used - Goggle, Yahoo, or Dog Pile. Is it possible for an installed plug-in to cause this behavior even though it is disabled?

FF with DRM tries to access "activate.adobe.com. FF without DRM tries to access "Amazonaws.com". Blocking these IPs causes more attempts with IP address buried within sub-domains. Each block of a sub-domain results in change in sub-domain ip addresses. In both cases all addons are disabled. Everything typed into FF is sent to Adobe or Amazon IPs. This is also independent of search engine used - Goggle, Yahoo, or Dog Pile. Is it possible for an installed plug-in to cause this behavior even though it is disabled?

Alle antwoorden (1)

guigs
guigs
more options

You have an outdated and insecure version of Flash installed: Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see:

If it still happens consider a malware scan: Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!