warning trojan (trj.dealware.stealth) has been injected into your computer - this popped up in my Mac OS Xis it fake?
It also says: Firefox Browser has detected a new virus. AND: Failure to immediately call the number provided will result in computer failure. The phone number is 1-888-***-****.
edit: removed malicious number. (philipp)
Bewerkt door philipp op
Gekozen oplossing
Thanks, should I remove the link from the previous question? Or will you?
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Why is the number removed? Shouldn't it stay up as a warning?
hello, it's good that you asked, but this is a clear scam. we don't want to advertise this number!
could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
I'm sorry but I shut down my Mac and I am on my iPad. If I powered up my computer would I be able to retrieve that info?
yes, this was to see what extensions you have installed to make sure that this kind of pop-up was only opened by a website and not something malicious that is already active on your system.
{
"application": { "name": "Firefox", "version": "38.0.5", "buildID": "20150525141253", "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:38.0) Gecko/20100101 Firefox/38.0", "updateChannel": "release", "supportURL": "https://support.mozilla.org/1/firefox/38.0.5/Darwin/en-GB/", "numTotalWindows": 1, "numRemoteWindows": 0, "remoteAutoStart": false }, "crashes": { "submitted": [], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.capacity": 358400, "browser.cache.frecency_experiment": 2, "browser.download.importedFromSqlite": true, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20150525141253", "browser.startup.homepage_override.mstone": "38.0.5", "browser.startup.homepage_override.buildID": "20150525141253", "dom.mozApps.used": true, "extensions.lastAppVersion": "38.0.5", "media.gmp-gmpopenh264.lastUpdate": 1432105797, "media.gmp-gmpopenh264.version": "1.4", "media.gmp-manager.lastCheck": 1434226724, "media.gmp-manager.buildID": "20150525141253", "network.cookie.prefsMigrated": true, "network.predictor.cleaned-up": true, "places.database.lastMaintenance": 1434220593, "places.history.expiration.transient_current_max_pages": 100664, "plugin.importedState": true, "plugin.disable_full_page_plugin_for_types": "application/pdf", "print.print_plex_name": "", "print.print_margin_top": "0.5", "print.print_paper_width": " 8.50", "print.print_orientation": 0, "print.print_to_file": false, "print.print_scaling": " 1.00", "print.print_unwriteable_margin_right": 25, "print.print_paper_height": " 11.00", "print.print_command": "", "print.print_reversed": false, "print.print_unwriteable_margin_left": 25, "print.print_evenpages": true, "print.print_unwriteable_margin_bottom": 56, "print.print_resolution_name": "", "print.print_duplex": 1515870810, "print.print_paper_size_unit": 0, "print.print_margin_right": "0.5", "print.print_oddpages": true, "print.print_bgcolor": false, "print.print_colorspace": "", "print.print_bgimages": false, "print.print_downloadfonts": false, "print.print_margin_left": "0.5", "print.print_shrink_to_fit": true, "print.print_unwriteable_margin_top": 25, "print.print_paper_name": "", "print.print_margin_bottom": "0.5", "print.print_in_color": true, "print.print_paper_size_type": 1, "print.print_page_delay": 50, "print.print_paper_data": 0, "print.print_resolution": 1515870810, "privacy.sanitize.timeSpan": 0, "privacy.sanitize.migrateFx3Prefs": true, "storage.vacuum.last.places.sqlite": 1432105923, "storage.vacuum.last.index": 1 }, "lockedPreferences": {}, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 1, "windowLayerManagerType": "OpenGL", "windowLayerManagerRemote": true, "adapterDescription": "", "adapterVendorID": "0x10de", "adapterDeviceID": "0x 863", "adapterRAM": "", "adapterDrivers": "", "driverVersion": "", "driverDate": "", "webglRenderer": "NVIDIA Corporation -- NVIDIA GeForce 9400M OpenGL Engine", "info": { "AzureCanvasBackend": "quartz", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "none", "AzureContentBackend": "quartz" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.8", "version": "4.10.8" }, "NSS": { "minVersion": "3.18.1 Basic ECC", "version": "3.18.1 Basic ECC" }, "NSSUTIL": { "minVersion": "3.18.1", "version": "3.18.1" }, "NSSSSL": { "minVersion": "3.18.1 Basic ECC", "version": "3.18.1 Basic ECC" }, "NSSSMIME": { "minVersion": "3.18.1 Basic ECC", "version": "3.18.1 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [], "experiments": []
}
I hope that was what you were looking for. It was accessed via Facebook which took me to this site The Trend Zine http://thetrendzine.com/trending/02c-dad-takes-scary-picture.php
Bewerkt door philipp op
thank you - so your system is in the clear. this malicious site is just showing that same fraudulent popup to each visitor.
Gekozen oplossing
Thanks, should I remove the link from the previous question? Or will you?
i've unlinkified that url for you :))
Cheers!
Hi, I have the same problem before, and I searched the internet and fix this trj.dealware.stealth pop-up. You can search <removed> for the solution. Hope this may help you.
Bewerkt door James op
This thread was about a Mac OSX user who got a popup making a false claim and not a Windows user being infected by it.
Bewerkt door James op
coolcollins said
Hi, I have the same problem before, and I searched the internet and fix this trj.dealware.stealth pop-up. You can search <removed> for the solution. Hope this may help you.
Bewerkt door James op
Again this thread was by a Mac OSX user and not Windows and please stop trying to spam that blog.