Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can"t access my passwords becuz I can't remember masster pw, how can I change/delete it?

  • 2 antwoorden
  • 5 hebben dit probleem
  • 4 weergaven
  • Laatste antwoord van cor-el

more options

Well I have forgotten my master password and when I tried to change/delete it, I was asked to enter my master password which I cannot remember. So what now?

Well I have forgotten my master password and when I tried to change/delete it, I was asked to enter my master password which I cannot remember. So what now?

Gekozen oplossing

The button for this was a hidden to reduce accidental resets. You should be able to flush it, along with previously saved passwords, using the steps in this article: Reset your Primary Password if you've forgotten it. Does that work?

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Gekozen oplossing

The button for this was a hidden to reduce accidental resets. You should be able to flush it, along with previously saved passwords, using the steps in this article: Reset your Primary Password if you've forgotten it. Does that work?

more options

If the chrome URI doesn't work then you can delete the logins.json and key3.db files in the Firefox profile folder.

  • chrome://pippki/content/resetpassword.xul

You can use this button to go to the currently used Firefox profile folder: