Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox Sync: "Sync encountered an error while syncing: Unknown error. Sync will retry this action."

  • 1 antwoord
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van guigs

Doctor Nefario
Doctor Nefario
more options

So whenever I log into sync I get the error "Sync encountered an error while syncing: Unknown error. Sync will retry this action." It used to work perfectly, but suddenly it stopped. I have tried refreshing Firefox, but that didn't help. I use Firefox on multiple computers, and it's only this one computer that fails. But it is my main computer, so it's pretty annoying. Any help would be appreciated, and I have a Sync log here: "http://pastebin.com/LJnYgUNj".

So whenever I log into sync I get the error "Sync encountered an error while syncing: Unknown error. Sync will retry this action." It used to work perfectly, but suddenly it stopped. I have tried refreshing Firefox, but that didn't help. I use Firefox on multiple computers, and it's only this one computer that fails. But it is my main computer, so it's pretty annoying. Any help would be appreciated, and I have a Sync log here: "http://pastebin.com/LJnYgUNj".

Alle antwoorden (1)

guigs
guigs
more options

Try this, there is an error in the debug line about passwords. First disconnect the account, and make a backup of the profile: Back up and restore information in Firefox profiles

Second connect the account by signing in and uncheck passwords. Go into your password manager and see if there are any corrupt entries. Is this file locked in your profile folder? I do not know why it says its locked or undefined, but we can eliminate the local file being locked by checking this file in your profile: key3.db and logins.json