Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I try to download update (39) but i doen't replace 38.1.0; why?

  • 2 antwoorden
  • 1 heeft dit probleem
  • 18 weergaven
  • Laatste antwoord van FredMcD

more options

I have a 5+ yr old iMac desktop computer. Lately the websites have been telling me to update Safari so I moved to Firefox instead. I downloaded it (version 38.1.0) and put it on my dock. Now, everytime I open Firefox, it screams at me to replace the version with the current, updated one (version 39). I click on Download, restart, etc. but nothing changes and the process begins again the next time I open up Firefox. What am I doing wrong?

I have a 5+ yr old iMac desktop computer. Lately the websites have been telling me to update Safari so I moved to Firefox instead. I downloaded it (version 38.1.0) and put it on my dock. Now, everytime I open Firefox, it screams at me to replace the version with the current, updated one (version 39). I click on Download, restart, etc. but nothing changes and the process begins again the next time I open up Firefox. What am I doing wrong?

Alle antwoorden (2)

more options

Well one option is to uninstall firefox 38 and then install firefox 39. I hope that could work.

more options

Download Firefox Full Version For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

• Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

Now run the full installer. If all goes well, remove the OLD folders when you are done.