Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

An automatic update to Windows 8 (I think) stopped Mozilla Firefox from operating. How to fix it?

  • 1 antwoord
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van FredMcD

more options

Yesterday, July 25, my laptop did an automatic update. I don't know what was updated since I left the room, but suspect it was Windows, updating to 8.1.

Since then, Mozilla Firefox won't open when I double-click the button. (Also, my machine lost its automatic re-direct to DuckDuckGo. And the automatic opening of my gmail account also disappeared.) I tried to find out why Firefox wouldn't open and some little program told me it was incompatible with Windows 8.1

Today I downloaded Mozilla Firefox for Windows 8 again. The program sent me a message saying Firefox was already installed. Things are getting messy. I should check what programs are operating on my machine.

Has anyone had this problem - an update to Windows rendering Firefox unusable? If so, how did you solve it?

Thank you.

Yesterday, July 25, my laptop did an automatic update. I don't know what was updated since I left the room, but suspect it was Windows, updating to 8.1. Since then, Mozilla Firefox won't open when I double-click the button. (Also, my machine lost its automatic re-direct to DuckDuckGo. And the automatic opening of my gmail account also disappeared.) I tried to find out why Firefox wouldn't open and some little program told me it was incompatible with Windows 8.1 Today I downloaded Mozilla Firefox for Windows 8 again. The program sent me a message saying Firefox was already installed. Things are getting messy. I should check what programs are operating on my machine. Has anyone had this problem - an update to Windows rendering Firefox unusable? If so, how did you solve it? Thank you.

Alle antwoorden (1)

more options