Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't migrate messages from Outlook

  • 1 antwoord
  • 3 hebben dit probleem
  • 4 weergaven
  • Laatste antwoord van Matt

chuck333
chuck333
more options

When I use tools > import > messages Eudora and Outlook are both greyed out. Only Outlook Express is available. I had Thunderbird installed at one time and then uninstalled it. When I installed it again my accounts were all set up already (a good thing) and it didn't give me the option to import messages from Outlook. What am I doing wrong?

When I use tools > import > messages Eudora and Outlook are both greyed out. Only Outlook Express is available. I had Thunderbird installed at one time and then uninstalled it. When I installed it again my accounts were all set up already (a good thing) and it didn't give me the option to import messages from Outlook. What am I doing wrong?

Alle antwoorden (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Two things.

Outlook import is broken at the moment. You will need to install Thunderbird 31 to import from Outlook. Making assumptions I think this will do it for you. http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/31.8.0/win32/en-US/

Second. Thunderbird stored your settings and mail in a profile folder separate from the program. Uninstalling does not touch this profile folder.