Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox 39.0.3 not recognising that Add-on has been updated

  • 3 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Banban

Frank_B
Frank_B
more options

Updated Flash Player to v18.0.0.194 this morning (via Add-ons Manager). Found out that this was also vulnerable so updated to v18.0.0.209 (again, via Add-ons Manager). Although Control Panel shows Flash as being v18.0.0.209, Firefox Add-ons Manager insists that it is still v18.0.0.194.

Have tried repeating the update to 18.0.0.209 after ensuring that there were no Firefox processes in the background but still no joy.

Thanks in advance for any assistance,

Frank

PS: Tried to upload images of the above Control Panel + Add-ons Manager but it just hangs and loses the rest of my post if I refresh the page ... sigh ...

Updated Flash Player to v18.0.0.194 this morning (via Add-ons Manager). Found out that this was also vulnerable so updated to v18.0.0.209 (again, via Add-ons Manager). Although Control Panel shows Flash as being v18.0.0.209, Firefox Add-ons Manager insists that it is still v18.0.0.194. Have tried repeating the update to 18.0.0.209 after ensuring that there were no Firefox processes in the background but still no joy. Thanks in advance for any assistance, Frank PS: Tried to upload images of the above Control Panel + Add-ons Manager but it just hangs and loses the rest of my post if I refresh the page ... sigh ...

Gekozen oplossing

Sometimes the simple answers are the best - uninstall completely then install as new worked fine!

Thank you!

Frank

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

Banban
Banban
more options

Did you try to uninstall current Flash before install it again? Sometimes it is enough to fix issues.

If you have troubles to attach screenshot, you can use an external service like Imgur, next you just have to paste here the URL link.

Frank_B
Frank_B Vraageigenaar
more options

Gekozen oplossing

Sometimes the simple answers are the best - uninstall completely then install as new worked fine!

Thank you!

Frank

Banban
Banban
more options

I am glad it works!

Thanks for your feedback.