Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can no longer save a bookmark to a specified folder.

  • 3 antwoorden
  • 1 heeft dit probleem
  • 19 weergaven
  • Laatste antwoord van Digitalred

more options

I can no longer save a bookmark to a specified folder that already exist. In previous version when you click on the "Star" or "Bookmark this page" a popup windows offers the user an option of where to save the bookmark, Since I updated the popup no longer appears. In fact clicking on the Blue start does nothing when previously it offered you the option to edit the bookmark.

I have previously read other similar post and all say the feature doesn't exist which is completely incorrect. I have tried to upload a screenshot that illustrates the pop up but as it would be the upload images feature is not working (49K image).

I can no longer save a bookmark to a specified folder that already exist. In previous version when you click on the "Star" or "Bookmark this page" a popup windows offers the user an option of where to save the bookmark, Since I updated the popup no longer appears. In fact clicking on the Blue start does nothing when previously it offered you the option to edit the bookmark. I have previously read other similar post and all say the feature doesn't exist which is completely incorrect. I have tried to upload a screenshot that illustrates the pop up but as it would be the upload images feature is not working (49K image).

Gekozen oplossing

Thank you for providing your system information. There is a problem with the Tree Style Tab extension. Please see: https://support.mozilla.org/questions/1080058

Dit antwoord in context lezen 👍 2

Alle antwoorden (3)

more options

Did you try to cut and paste the bookmark in the Bookmarks Manager (Library; Show All Bookmarks)?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

more options

Gekozen oplossing

Thank you for providing your system information. There is a problem with the Tree Style Tab extension. Please see: https://support.mozilla.org/questions/1080058

more options

jscher2000 - Thanks for the assist, it was the TreeStyle Tab extension causing the issue. Once I disabled the extension, the popup for bookmarks worked once again.