Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot play YouTube HTML5 HD 60fps Videos

  • 3 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

Dessembrae
Dessembrae
more options

Cannot play a single HD video on YouTube using FireFox using HTML5 and Flash. The video stutters and then drops frames and an insane rate while the audio keeps going. I used to be able to play 720p 60fps videos on Firefox but even those drop frames now. I don't understand why since YouTube works fine on Microsoft Edge but I would much rather continue using FIrefox than that so some help here would be greatly appreciated. My specs (laptop): Windows 10 Pro 64-bit AMD E-450 APU with Radeon HD 6320 Graphics 1.65 GHz 4.00 GB RAM Wired connection.

Thank you.

Cannot play a single HD video on YouTube using FireFox using HTML5 and Flash. The video stutters and then drops frames and an insane rate while the audio keeps going. I used to be able to play 720p 60fps videos on Firefox but even those drop frames now. I don't understand why since YouTube works fine on Microsoft Edge but I would much rather continue using FIrefox than that so some help here would be greatly appreciated. My specs (laptop): Windows 10 Pro 64-bit AMD E-450 APU with Radeon HD 6320 Graphics 1.65 GHz 4.00 GB RAM Wired connection. Thank you.
Gekoppelde schermafbeeldingen

Alle antwoorden (3)

FredMcD
FredMcD
more options

Flash Player Test Page
YouTube Test Page: What video does this browser support

Check these links; https://support.mozilla.org/en-US/search?esab=a&w=1&q=HTML5

Dessembrae
Dessembrae Vraageigenaar
more options

FredMcD said

Flash Player Test Page
YouTube Test Page: What video does this browser support Check these links; https://support.mozilla.org/en-US/search?esab=a&w=1&q=HTML5

None of those help unfortunately.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.