Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why can't Thunderbird download all messages in IMAP from Outlook (msn.com) account?

  • 1 antwoord
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van christ1

more options

I am using Thunderbird Ver. 38.2.0 on a Windows 8.1 computer.

I have been using Thunderbird for years, but just realized that I could use IMAP on an Outlook email account (domain msn.com). I had been using this account with POP, working OK but frustrated that messages that I read or deleted would be downloaded again. I erased the account and installed it again going to IMAP. Thunderbird managed to log in and download some of the e-mails (the account has +4,000 e-mails) but then it would not continue to download all the e-mails. I tried limiting the download option to the last 30 days, but I doesn't download the whole list. It shows in the bottom bar that it is connected and downloading message x of y, but it just cycles. I eventually get a message window flash that says "connection to server timed out". Is this an issue between Thunderbird and Outlook? I manage 3 other accounts, one being a Gmail account with more that 4,000 emails without issue. I assume that if I get some messages the settings are correct, since it is in fact communicating with the email server. Any suggestions on what I can try to get Thunderbird to work? Thank you for reading. jim4ever

I am using Thunderbird Ver. 38.2.0 on a Windows 8.1 computer. I have been using Thunderbird for years, but just realized that I could use IMAP on an Outlook email account (domain msn.com). I had been using this account with POP, working OK but frustrated that messages that I read or deleted would be downloaded again. I erased the account and installed it again going to IMAP. Thunderbird managed to log in and download some of the e-mails (the account has +4,000 e-mails) but then it would not continue to download all the e-mails. I tried limiting the download option to the last 30 days, but I doesn't download the whole list. It shows in the bottom bar that it is connected and downloading message x of y, but it just cycles. I eventually get a message window flash that says "connection to server timed out". Is this an issue between Thunderbird and Outlook? I manage 3 other accounts, one being a Gmail account with more that 4,000 emails without issue. I assume that if I get some messages the settings are correct, since it is in fact communicating with the email server. Any suggestions on what I can try to get Thunderbird to work? Thank you for reading. jim4ever

Alle antwoorden (1)

more options

Are those 4000+ messages all in one folder, presumably Inbox?