Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why can't I see all of my add-ons in the all in one sidebar?

  • 1 antwoord
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

Inap
Inap
more options

I downloaded a fresh copy of Firefox after erasing my hard drive. All was well except I cannot see the extensions I am downloading in the sidebar. I know some extensions are downloaded because even though I cannot see them, I am able to use the ones I can remember. But I cannot make changes to preferences or even check if I have a certain add-on. At the top of the sidebar, I see a number 69/2. I thought this indicated number of add-ons, but I am no longer sure. The list goes only show add-ons alphabetically from A through F. The scroll bar ends here, so I cannot scroll down. What am I doing wrong?

I downloaded a fresh copy of Firefox after erasing my hard drive. All was well except I cannot see the extensions I am downloading in the sidebar. I know some extensions are downloaded because even though I cannot see them, I am able to use the ones I can remember. But I cannot make changes to preferences or even check if I have a certain add-on. At the top of the sidebar, I see a number 69/2. I thought this indicated number of add-ons, but I am no longer sure. The list goes only show add-ons alphabetically from A through F. The scroll bar ends here, so I cannot scroll down. What am I doing wrong?

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Did you check for other extensions causing this issue?

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window