Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Video embedded on website won't play

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Clare2904

more options

Hi there everyone.

http://www.cineplex.com/Movie/coriolanus-national-theatre-live-encore

If you look at this Cineplex page there is a Trailer for the performance. I cannot view the trailer when I open in FF but it works if I use IE. Any ideas how I can get this to play? It is not just this one particular page, it is all the trailers on this website.

Thanks in advance.

Clare

Hi there everyone. http://www.cineplex.com/Movie/coriolanus-national-theatre-live-encore If you look at this Cineplex page there is a Trailer for the performance. I cannot view the trailer when I open in FF but it works if I use IE. Any ideas how I can get this to play? It is not just this one particular page, it is all the trailers on this website. Thanks in advance. Clare

Alle antwoorden (2)

more options

I compared Firefox 42 with Google Chrome. In Chrome I get an ad and then the trailer. In Firefox, I do not get either the ad or the trailer; the list of files retrieved stops just before Chrome retrieves AdvertisingModule.swf. But I don't see any explanation for the difference (e.g., no error messages in the console seem to explain it).

more options

I do have ad block plus on my computer. Disabling it altered nothing :(

Bewerkt door Clare2904 op