Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Have synced with desktop. App freezes when I try to add more than 1 tab from synced list.

  • 1 antwoord
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van guigs

more options

Sync worked okay. All of my folders and bookmarks appear to be there.

When I try to add a tab, it lets me add the first one from my sync-list. But when I try to add the next one the app freezes. Ultimately, it seems to time out and close the app and return me to the Home screen. But when I reopen the app to try again, even the first tab is closed/gone.

Sync worked okay. All of my folders and bookmarks appear to be there. When I try to add a tab, it lets me add the first one from my sync-list. But when I try to add the next one the app freezes. Ultimately, it seems to time out and close the app and return me to the Home screen. But when I reopen the app to try again, even the first tab is closed/gone.

Alle antwoorden (1)

more options

HI bherber, Thank you for your question. I understand that when you open a synced tab from another listed device in your Firefox for iOS install, the second one you select will close the app.

These are the steps that I tried, but did not reproduce on the ipad iOS 9.1.

  1. removed the account
  2. Signed back in and synced the other device(pc)
  3. opened a new tab, swiped over to the cloud icon and tapped on one of the listed tabs
  4. It opened, then I opened a new tab with the "+" and did the same thing. It did not crash.

Are there any other details that I am missing, and do you have send crash reports ticked on in your iOS settings?