Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox for iOS 1.1 crashes on launch

  • 1 antwoord
  • 21 hebben dit probleem
  • 29 weergaven
  • Laatste antwoord van guigs

mke1138
mke1138
more options

Just installed v1.1, When I launch the app, it immediately crashes.

iPhone 6S (MKQN2VC/A) iOS 9.1 Connected to home wifi

Just installed v1.1, When I launch the app, it immediately crashes. iPhone 6S (MKQN2VC/A) iOS 9.1 Connected to home wifi

Gekozen oplossing

Hi mke1138 , 

Thank you for reporting this. At the moment I am still trying to find out what to do about the reports however for now all I can recommend is to turn on to send crash reports.

In order to do this, follow these instructions:

  1. Tap on the gear icon
  2. Tap on "Send Crash reports" and make sure that the background of the switch is orange.

There are engineers looking at these crashes for more details, however if this happens every time and you have the exact steps to reproduce please do not hesitate to file a bug here in this component

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

guigs
guigs
more options

Gekozen oplossing

Hi mke1138 , 

Thank you for reporting this. At the moment I am still trying to find out what to do about the reports however for now all I can recommend is to turn on to send crash reports.

In order to do this, follow these instructions:

  1. Tap on the gear icon
  2. Tap on "Send Crash reports" and make sure that the background of the switch is orange.

There are engineers looking at these crashes for more details, however if this happens every time and you have the exact steps to reproduce please do not hesitate to file a bug here in this component