Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox plugin check not working?

  • 6 antwoorden
  • 4 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van springacres

more options

I am running Firefox v. 44.0.2 on Mac OS 10.11.3 El Capitan, and just today noticed that the Firefox plugin check page didn't seem to be working. I have plugins installed, and I did manually check to ensure I had updated versions of Java, Flash and Shockwave when I noticed this issue, but my plugin check page still looks like the attached screenshot. I tried a full reset and that didn't seem to fix anything. When I tried inspecting the area of the page where the plugin check normally appears, I got the following code error: "TypeError: plugins[i] is undefined

pluginCounter()
 plugincheck-bundle.26b29b27ef4c.js:1
<anonymous>
 plugincheck-bundle.26b29b27ef4c.js:1
PluginCheck.getPluginsStatus/<()
 plugincheck-bundle.26b29b27ef4c.js:1
m.Callbacks/j()
 common-bundle.e03b092546f6.js:1
m.Callbacks/k.fireWith()
 common-bundle.e03b092546f6.js:1
x()
 common-bundle.e03b092546f6.js:3
.send/b()
 common-bundle.e03b092546f6.js:3
 plugincheck-bundle.26b29b27ef4c.js:1:22656

Is this an error on my end, or Firefox's? If it's on my end, how can I fix it?

I am running Firefox v. 44.0.2 on Mac OS 10.11.3 El Capitan, and just today noticed that the Firefox plugin check page didn't seem to be working. I have plugins installed, and I did manually check to ensure I had updated versions of Java, Flash and Shockwave when I noticed this issue, but my plugin check page still looks like the attached screenshot. I tried a full reset and that didn't seem to fix anything. When I tried inspecting the area of the page where the plugin check normally appears, I got the following code error: "TypeError: plugins[i] is undefined <pre><nowiki>pluginCounter() plugincheck-bundle.26b29b27ef4c.js:1 <anonymous> plugincheck-bundle.26b29b27ef4c.js:1 PluginCheck.getPluginsStatus/<() plugincheck-bundle.26b29b27ef4c.js:1 m.Callbacks/j() common-bundle.e03b092546f6.js:1 m.Callbacks/k.fireWith() common-bundle.e03b092546f6.js:1 x() common-bundle.e03b092546f6.js:3 .send/b() common-bundle.e03b092546f6.js:3 plugincheck-bundle.26b29b27ef4c.js:1:22656</nowiki></pre> Is this an error on my end, or Firefox's? If it's on my end, how can I fix it?
Gekoppelde schermafbeeldingen

Bewerkt door cor-el op

Gekozen oplossing

And it's suddenly working again? (I don't know if this has anything to do with it, but I uninstalled a program I'd downloaded from the Mac App Store called Any Video Converter Free and deleted a folder called Old Firefox Data that had shown up on my school desktop on this computer.)

Dit antwoord in context lezen 👍 0

Alle antwoorden (6)

more options

Oops, forgot to make sure I had the screenshot attached :./

more options

Are there disabled plugin in "Tools > Add-ons > Plugins" (about:addons -> Plugins)?

more options

cor-el said

Are there disabled plugin in "Tools > Add-ons > Plugins" (about:addons -> Plugins)?

No, they're all set to either "Always Activate" or "Ask to Activate."

more options

You can try to set the Java plugin temporarily to "Always Activate" to see if that makes a difference.

more options

cor-el said

You can try to set the Java plugin temporarily to "Always Activate" to see if that makes a difference.

Didn't work.

[Edit] Also, malware and tracking cookie scans both came up clean, in case I forgot to mention that before.

Bewerkt door springacres op

more options

Gekozen oplossing

And it's suddenly working again? (I don't know if this has anything to do with it, but I uninstalled a program I'd downloaded from the Mac App Store called Any Video Converter Free and deleted a folder called Old Firefox Data that had shown up on my school desktop on this computer.)