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Our local folders have disappeared after a Thunderbird shutdown - how can we recover them or see them?

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  • Laatste antwoord van amanchesterman

RequestSupport
RequestSupport
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Thunderbird stopped responding so I shut it down. Received prompt about sending error details and declined. Restarted Thunderbird and it came up and can send and receive messages but all of our local folders are gone. Is there a way to recover them? We have tried to recover them using some articles on mozzilaZine but with no luck so far. It is a Windows 7 PC. Any help would be appreciated it. Thanks.

Thunderbird stopped responding so I shut it down. Received prompt about sending error details and declined. Restarted Thunderbird and it came up and can send and receive messages but all of our local folders are gone. Is there a way to recover them? We have tried to recover them using some articles on mozzilaZine but with no luck so far. It is a Windows 7 PC. Any help would be appreciated it. Thanks.

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amanchesterman
amanchesterman
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Have you been able to verify that the folders are still on your PC, even if not visible in Thunderbird? The article here tells you where to look: http://kb.mozillazine.org/Profile_folder_-_Thunderbird (it's the section 'files and folders in the profile' some way down the page) If you can find them I'd advise that you make a separate, safe copy of them -- in addition to backing up your whole current profile of course. There's then an add-on called ImportExportTools which says it can help you import folders to your Thunderbird account. I've never used it myself but with it you might be able to get your (saved) local folder contents back.