Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why "Open in conversation" is not useable ?

  • 5 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van AlyB

Sigmun
Sigmun
more options

Hi there,

since a while, the feature "Open in conversation" is not usable anymore. I had a look to some other threads here, but none of them get me fix that problem.

To be clear, I check that the "References" field of the newer email corresponds to the "Message-ID" of the older. I've also tried to set a new account or to restart with no plugins, nothing makes it change.

Any idea ?

I am running thunderbird 38.7.0, on linux x86_64. I set up an IMAP account and my local folder is on lan folder via NFS but I've also tried with a local folder.

Hi there, since a while, the feature "Open in conversation" is not usable anymore. I had a look to some other threads here, but none of them get me fix that problem. To be clear, I check that the "References" field of the newer email corresponds to the "Message-ID" of the older. I've also tried to set a new account or to restart with no plugins, nothing makes it change. Any idea ? I am running thunderbird 38.7.0, on linux x86_64. I set up an IMAP account and my local folder is on lan folder via NFS but I've also tried with a local folder.

Bewerkt door Sigmun op

Gekozen oplossing

Ok, I don't know why but global indexing was switch off. Switching it on makes Conversation back ! Thanks you anyway for checking. For the feedback, 1. Remove existing database as Matt suggested (https://support.mozilla.org/en-US/kb/rebuilding-global-database) 2. Switch on Global Indexing (Preference / Advanced) 3. Restart Thunderbird

Dit antwoord in context lezen 👍 0

Alle antwoorden (5)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

I am using a daily build of Thunderbird (that is the developers build) and when I right click on a threaded message and select open in conversation a new tab opens with all the message in their threaded view (including those in the sent folder)

So I am at a loss, given you say you have already tried a restart in safe mode.unless the global database is defective. Try rebuilding it. See https://support.mozilla.org/en-US/kb/rebuilding-global-database

Bewerkt door Matt op

Sigmun
Sigmun Vraageigenaar
more options

I also tried... Not working !

Sigmun
Sigmun Vraageigenaar
more options

I just tried also the beta version (45.0), not working. It must come from something else... but what ?

Sigmun
Sigmun Vraageigenaar
more options

Gekozen oplossing

Ok, I don't know why but global indexing was switch off. Switching it on makes Conversation back ! Thanks you anyway for checking. For the feedback, 1. Remove existing database as Matt suggested (https://support.mozilla.org/en-US/kb/rebuilding-global-database) 2. Switch on Global Indexing (Preference / Advanced) 3. Restart Thunderbird

Bewerkt door Sigmun op

AlyB
AlyB
more options

Oh damn, it sounded like this was going to solve my problems and fix the issue. However, after following the instructions to Delete the global-messages-db.sqlite file and then restart Thunderbird, when I look at the Activity Manager it just hangs and doesn't do anything. Says "Indexing 9 of 657 messages in Sent (1% complete)" but doesn't change. Just seems to start and then stop. I've tried quitting and starting up Thunderbird a few times but each time this happens. Any clues?