Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Thunderbird will not open. Error "your TH profile cannot be loaded . It may be inaccessible.."

  • 1 antwoord
  • 2 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van rapidtransit

rapidtransit
rapidtransit
more options

Computer crash. I try and open TH and get above message. I can see that in appdata/roaming/thunderbird only have crash reports profle ini and registry dat. No profile folder.

I decide to restore my PCV from mozbackup (1.1GB) . It cannot as 'PCV file not recognized'. I then convert it to Zip due to lack of recognition. Then extract it. 'Error data 1' of global messages db-aqlite. It is 187 kb on extraction. But extraction proceeds okay. But only 195 MB total of extraction files.

I also have kept a copy of a folder called "7xbt8t9h.default-20160305-2316" only 5.6MB.

How do I proceed. I cannot open Thunderbird.

Computer crash. I try and open TH and get above message. I can see that in appdata/roaming/thunderbird only have crash reports profle ini and registry dat. No profile folder. I decide to restore my PCV from mozbackup (1.1GB) . It cannot as 'PCV file not recognized'. I then convert it to Zip due to lack of recognition. Then extract it. 'Error data 1' of global messages db-aqlite. It is 187 kb on extraction. But extraction proceeds okay. But only 195 MB total of extraction files. I also have kept a copy of a folder called "7xbt8t9h.default-20160305-2316" only 5.6MB. How do I proceed. I cannot open Thunderbird.
Gekoppelde schermafbeeldingen

Gekozen oplossing

I have solved this. I found my profile in the crash report file. This is in the roaming/thunderbird folder. I snooped around the Crash folder and was surprised to find the 3.2GB profile completely intact. I transferred this to a new folder profile that I made. Thunderbird running well now.

So a tip. The crash report folder may be worth looking at if your cannot find an intact profile.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

rapidtransit
rapidtransit Vraageigenaar
more options

Gekozen oplossing

I have solved this. I found my profile in the crash report file. This is in the roaming/thunderbird folder. I snooped around the Crash folder and was surprised to find the 3.2GB profile completely intact. I transferred this to a new folder profile that I made. Thunderbird running well now.

So a tip. The crash report folder may be worth looking at if your cannot find an intact profile.