Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can't access my firefox account

  • 1 antwoord
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van FredMcD

jane42
jane42
more options

I set up a firefox account last week - using my primary email (I am certain which email address I used). I can't log-in (I am also certain the password is correct) When I ask for a link to reset the password, I don't receive an email. Likewise, when I ask for username info, I don't receive the email.

I am pretty certain my account has been hacked and I want to delete it – but how? (I had to set up a second account to ask this question – stupid system)

I set up a firefox account last week - using my primary email (I am certain which email address I used). I can't log-in (I am also certain the password is correct) When I ask for a link to reset the password, I don't receive an email. Likewise, when I ask for username info, I don't receive the email. I am pretty certain my account has been hacked and I want to delete it – but how? (I had to set up a second account to ask this question – stupid system)

Alle antwoorden (1)

FredMcD
FredMcD
more options

Any username/password issues should be posted here with password in the heading; https://support.mozilla.org/en-US/forums/contributors