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Firefox Sync synchronizes Windows 10 but not on dual boot Linux Mint 17.3?

  • 5 antwoorden
  • 4 hebben dit probleem
  • 19 weergaven
  • Laatste antwoord van jossiloumar

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Hey there,

I use Firefox Sync to sync almost everything from my PC/Laptop with Windows 10 to my Android phone - without problems. Since I use Sync with email & password, I think I already use the newer version of Sync.

A few days ago I installed Linux Mint 17.3 Cinnamon 64-bit alongside Windows 10 on the same PC/Laptop. To have access my Firefox data in Linux Mint, I logged in to Firefox Sync with my email and password - same as I use on Windows 10 and my Android phone.

Here the thing: Firefox Sync on Linux Mint is set up, but it's not synchronizing anything... Even if I click the sync button next to my name in the dropdown menu.

Any suggestions?

Thanks in advance!

Hey there, I use Firefox Sync to sync almost everything from my PC/Laptop with Windows 10 to my Android phone - without problems. Since I use Sync with email & password, I think I already use the newer version of Sync. A few days ago I installed Linux Mint 17.3 Cinnamon 64-bit alongside Windows 10 on the same PC/Laptop. To have access my Firefox data in Linux Mint, I logged in to Firefox Sync with my email and password - same as I use on Windows 10 and my Android phone. Here the thing: Firefox Sync on Linux Mint is set up, but it's not synchronizing anything... Even if I click the sync button next to my name in the dropdown menu. Any suggestions? Thanks in advance!

Bewerkt door jossiloumar op

Gekozen oplossing

thanks, then it's likely that you are experiencing a bug with the unitymedia ds-light network: https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

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hi, which isp are you using?

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Hi philipp, I'm on cable ISP called Unitymedia (in Germany ;) )

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How long did you let the initial Sync run on that new installation? Maybe it needs more time.

Also, you can check about:sync-log (typed in the URL bar) to see if there are any sync error reports saved.

If so copy & paste the report to - http://pastebin.mozilla.org/ - and post the resulting URL to this forum. Make sure you select "a month" for retention of that "paste", as "a day" usually isn't long enough especially leading into a weekend.

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Gekozen oplossing

thanks, then it's likely that you are experiencing a bug with the unitymedia ds-light network: https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

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the-edmeister said
How long did you let the initial Sync run on that new installation? Maybe it needs more time. Also, you can check about:sync-log (typed in the URL bar) to see if there are any sync error reports saved.

Hi the-edmeister, thanks for your answer. Of course I gave Sync enough time to do the initial sync. I think 5 days (more or less without turning my Laptop off) should be more than enough ;)

I looked at about:sync-log (which I didn't know before your post) and there are several error logs since... 5 days :P I won't post a log now, because philipp gave a great hint...


philipp said
for a workaround see comment #19 there

Since I don't know what to replace e.g. "what:ever/128" to, I read some comments below on that page and [comment 27] said to set "sysctl -w net.ipv4.tcp_mtu_probing=1" [in terminal], which worked flawlessly and after a Firefox restart, Sync started immediately. Even if I don't really know what that setting does... xD

Now I have all my bookmarks, passwords etc. synchronized.

Thanks to both of you!


If anyone wants me to provide a sync error log, when net.ipv4.tcp_mtu_probing was set to 0, I will post it to try to help fixing that bug(? If it can be fixed).