Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Recently, email messages lose attachments once I click on them, then the attachment icon disappears.

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Zenos

Jane
Jane
more options

This is a new problem. After I click on an incoming message with an attachment, the message opens, but the attachment is gone. If I close the message, the attachment icon is gone, too. How can I retrieve the attachments? Thanks for your help!

This is a new problem. After I click on an incoming message with an attachment, the message opens, but the attachment is gone. If I close the message, the attachment icon is gone, too. How can I retrieve the attachments? Thanks for your help!

Alle antwoorden (1)

Zenos
Zenos
more options

Sometimes there are embedded images which Thunderbird doesn't seem able to recognize as such until it displays the messages, after which point it correctly removes the attachment indicator.

A picture is encoded in the same way regardless of whether it is sent as an attachment or shown within the message body, hence advising the user of a possible attachment is relevant if the encoded material may be considered potentially harmful.

Is an embedded image a common feature in these messages with supposedly missing attachments?