Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Mozilla Firefox Web Browser Download File Won't Open

  • 4 antwoorden
  • 5 hebben dit probleem
  • 16 weergaven
  • Laatste antwoord van Gatlboye

more options

When I attempt to download Firefox Web Browser, I select run and it downloads a Firefox Setup 47.0.1 exe file. When I attempt to open this filet, it extracts 100% but nothing opens or happens from this point. Not sure why this is happening.

When I attempt to download Firefox Web Browser, I select run and it downloads a Firefox Setup 47.0.1 exe file. When I attempt to open this filet, it extracts 100% but nothing opens or happens from this point. Not sure why this is happening.

Gekozen oplossing

After extract 100% is there any pop-up box or alert box come. There will be two option "Yes/No". Is that come? If it shows you have to select "Yes" then click next next next like other software and it will done. Or if it not come then notice me.

If you can't do this then you can follow this instraction, These are the full instructions for installing Firefox

Dit antwoord in context lezen 👍 0

Alle antwoorden (4)

more options

Hi,

I think that your download was not fulfill so it can't run properly. Can you re-download it?

Download and try to install again :)

https://www.mozilla.org/en-US/firefox/all/?q=English%20(US)

more options

I downloaded the link provided. Once it reaches 100% I'm given the option to either "Run" or "Open" the file. In both cases it saves the Firefox Setup 47.0.1 exe file in my downloads. When I open that file it extracts 100% and says completed. but nothing happens after this point. There is no option to install or anything. Any more suggestions would be greatly appreciated.

more options

Gekozen oplossing

After extract 100% is there any pop-up box or alert box come. There will be two option "Yes/No". Is that come? If it shows you have to select "Yes" then click next next next like other software and it will done. Or if it not come then notice me.

If you can't do this then you can follow this instraction, These are the full instructions for installing Firefox

more options

Thanks for the assistance.

I determined that after the file downloaded I had to run/open as "an administrator" in order to prompt the "install" option. Simply trying to open the file prevented this option.