Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My emails download but I can't open them. I uninstalled and re-installed TB but the problem did not resolve.

  • 3 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van DavidCDroppa

more options

I just re-logged in with my university email because since I can't open any TB emails, I can't confirm my Verizon email address that I use with TB.

I just re-logged in with my university email because since I can't open any TB emails, I can't confirm my Verizon email address that I use with TB.

Gekozen oplossing

DavidCDroppa said

I just re-logged in with my university email because since I can't open any TB emails, I can't confirm my Verizon email address that I use with TB.

I am also getting an error message: Thunderbird has stopped working. A problem caused the program to stop working correctly. Windows swill close the program and notify you if a solution is available.

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

Gekozen oplossing

DavidCDroppa said

I just re-logged in with my university email because since I can't open any TB emails, I can't confirm my Verizon email address that I use with TB.

I am also getting an error message: Thunderbird has stopped working. A problem caused the program to stop working correctly. Windows swill close the program and notify you if a solution is available.

more options

To diagnose problems with Thunderbird, try the following:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). 'Help'> 'Restart with Add-ons Disabled'. If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender. If still no joy.... Restart the operating system in 'safe mode with Networking'. This loads only the very basics needed to start your computer while enabling an Internet connection. If it works ok then it is possible another product is causing the problem eg: anti-virus

more options

Toad-Hall - Thank you so much!!! I am up and running in Safe Mode, and am so happy this was such a quick fix. I will play with enabling add-ons when I have time. David