We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

No plugins were found, want to check if up to date, netflix issue

  • 2 antwoorden
  • 1 heeft dit probleem
  • 10 weergaven
  • Laatste antwoord van soundwave

soundwave
soundwave
more options

Plugins lists 3 plugins: Primetime CDM, OpenH264, and Widevine CDM. I click "check to see if your plugins are up to date", and it says no plugins were found.

Also, I have OpenH264 and Widevine set to Never Activate, and Primetime set to Always Activate. Also I have Play DRM Content checked. But when I try to play a video on netflix, the page stays blank and at the top of the screen it says "You must enable DRM" Huh? I thought that Netflix on windows firefox used Primetime CDM, and I have it enabled... When you ask Netflix support they say "try using Chrome browser" ...

Plugins lists 3 plugins: Primetime CDM, OpenH264, and Widevine CDM. I click "check to see if your plugins are up to date", and it says no plugins were found. Also, I have OpenH264 and Widevine set to Never Activate, and Primetime set to Always Activate. Also I have Play DRM Content checked. But when I try to play a video on netflix, the page stays blank and at the top of the screen it says "You must enable DRM" Huh? I thought that Netflix on windows firefox used Primetime CDM, and I have it enabled... When you ask Netflix support they say "try using Chrome browser" ...

Alle antwoorden (2)

philipp
philipp
  • Moderator
more options

hi, netflix uses google's widevine drm module to playback media content. so if you have set it to "never activate" in firefox, you won't be able to stream video content there.

soundwave
soundwave Vraageigenaar
more options

Netflix help refers to the Adobe Primetime CDM. Did they used to use it and now they switched to Widevine?